Shipping & Returns
At betCollab, we ship worldwide! Every item is made to order to ensure we reduce waste, so your gear is printed especially for you. This means we avoid overproduction and creating a stockpile of items nobody wants – we’re all about efficiency and sustainability.
Fulfillment & Delivery
- Your order will be printed and dispatched from one of our fulfillment centers located in the UK, EU, or USA, whichever is closest to you for faster shipping.
- Fulfillment time is typically 1-5 business days, depending on the items ordered.
Delivery times:
- You’ll receive a tracking link once your order is on the way. Don’t worry if your items arrive separately – depending on stock availability, they may be shipped from different warehouses.
If you have any questions or need assistance, reach out to us at hello@betCollab.com, and we’ll respond within 24 hours – usually faster, as we’re always keeping an eye on the game.
Returns
We hope you love your betCollab gear, but we only accept returns for damaged or faulty items.
If there’s an issue with your order, please reach out to us via email, and we’ll do our best to resolve it.
You have 14 days from the date your order arrives to request a return for your damaged or faulty item. The items must be unworn, unwashed clothing that’s still in its original condition.
How to Return:
- Contact us at hello@betCollab.com to start the return process.
- Items must be returned to the address listed on your packing slip.
If you need anything or have any questions, contact us at hello@betCollab.com, and we’ll get back to you swiftly.